1. General Terms

By completing a reservation with Red Adirondack Vacations, you agree to be bound by the following house rules, policies, and conditions for all properties managed by SPF4 MO Holdings 1 LLC and SPF4 MO Holdings 2 LLC, DBA Red Adirondack Vacations.

  • No parties, events, or large gatherings beyond the stated maximum occupancy.
  • No smoking inside any property; no evidence of smoke permitted (including candles, vaping, or hookah). Violation results in forfeiture of security deposit.
  • Pets allowed with prior written notice and applicable pet fees; unauthorized pets result in additional charges.
  • Maximum occupancy strictly enforced; exceeding listed occupancy may result in immediate termination of stay without refund.
  • Quiet hours: 10:00 PM to 8:00 AM; guests must comply with all local noise ordinances
  • Check-in: 4:00 PM | Check-out: 10:00 AM; late check-out without prior approval subject to a fee.
  • All recreational amenities (pools, hot tubs, saunas, lazy rivers, and similar) are used at guest's own risk.

2. Definitions

  • Company / We / Us / Our: SPF4 MO Holdings 1 LLC, SPF4 MO Holdings 2 LLC, DBA Red Adirondack Vacations
  • Guest / You / Your: The person making the reservation and all members of their traveling party
  • Property: Any vacation rental unit managed or operated by the Company
  • Booking Confirmation: The written confirmation issued upon receipt of initial deposit
  • Service: The online booking platform and associated reservation management services
  • Third-Party Platforms: Airbnb, VRBO, and other external booking channels through which reservations may be made
  • Affiliate: Any entity under common ownership or control with the Company

3. Acknowledgment

By making a reservation through our direct booking platform — you acknowledge that:

  • You have read, understood, and agree to these Terms & Conditions in full
  • You are the responsible party for all guests in your traveling party and are liable for their conduct and any damages caused
  • You must be at least 25 years of age to make a reservation
  • You agree that these Terms constitute a binding legal agreement between you and the Company
  • Use of our booking services is also subject to our Privacy & Cookie Use Policy

4. Cancellation & Refund Policy

  • Full refund (less credit card processing fees) for cancellations made 60+ days before check-in
  • 50% refund (less credit card processing fees) for cancellations made 30–59 days before check-in
  • Non-refundable for cancellations within 30 days of check-in
  • No refund for early departures or no-shows
  • In the event the Company must cancel a reservation due to circumstances beyond our control (force majeure, property emergency, natural disaster, or condemnation), guests will receive a full refund or the option to rebook. The Company's liability is limited to the amount paid and does not include travel expenses, incidentals, or consequential damages.

Travel insurance is strongly recommended. The Company is not responsible for any losses arising from cancellation.

5. Payment Schedule

  • 35% of total due at booking (deposit to confirm reservation)
  • 35% of total due 60 days prior to check-in
  • Remaining 30% due 30 days prior to check-in
  • $1,500 security deposit authorized on the credit card on file prior to check-in; returned within 7 business days after check-out, less any documented deductions
  • All payments processed through secure third-party payment processors (Stripe or similar)
  • Failure to submit scheduled payments may result in cancellation of the reservation

6. Security Deposit & Damages

A $1,500 security deposit is authorized prior to your arrival. This deposit covers damage to property, excessive cleaning, missing items, policy violations, and any other charges incurred during your stay.

  • The security deposit is not a limit on liability; guests remain responsible for damages exceeding the deposit amount
  • The Company reserves the right to charge the credit card on file for documented damages beyond the deposit
  • An itemized statement of any deductions will be provided within 14 days of check-out
  • Guests are expected to leave the property in the same general condition as found; excessive mess beyond normal use may result in additional cleaning fees

7. Amenity Use & Liability

Properties may include private or community pools, hot tubs, saunas, lazy rivers, fire pits, saunas, game rooms, theater rooms, and other recreational amenities. By using any amenity, all guests acknowledge and agree that:

  • All amenities are used entirely at the guest's own risk
  • The Company makes no warranty regarding the fitness of any amenity for a particular purpose
  • Guests are solely responsible for supervising children and non-swimmers around any water features
  • No lifeguard is on duty; guests swim at their own risk
  • Diving, jumping from elevated surfaces, or unsafe use of water features is strictly prohibited
  • Guests must follow all posted rules for each amenity; failure to do so may result in immediate removal and forfeiture of security deposit
  • The Company is not liable for personal injury, illness, or death arising from amenity use, except in cases of gross negligence by the Company

8. External Links & Third-Party Platforms

Our platform and booking channels may contain links to third-party websites including Airbnb, VRBO, Google, and other services. The Company is not responsible for the content, privacy practices, or policies of any third-party website.

9. Termination

The Company reserves the right to terminate any reservation or remove guests from the property, without refund, in the event of:

  • Violation of any house rule or these Terms & Conditions
  • Exceeding maximum occupancy
  • Evidence of parties, illegal activity, or disturbance to neighbors
  • Damage to the property or its contents
  • Threatening, abusive, or disrespectful behavior toward property managers or neighbors

In such cases, guests will be required to vacate immediately and will forfeit all amounts paid.

10. Limitation of Liability

To the fullest extent permitted by applicable law:

  • The Company's total liability for any claim arising from a reservation shall not exceed the total amount paid by the guest for that reservation
  • The Company is not liable for indirect, incidental, punitive, or consequential damages, including but not limited to lost vacation time, travel costs, or personal property loss
  • The Company is not responsible for service outages, system errors, or booking platform issues beyond our reasonable control
  • Guests assume full responsibility for personal belongings; the Company is not liable for lost, stolen, or damaged personal property

11. Disclaimer

All properties and services are provided "AS IS" and "AS AVAILABLE" without warranties of any kind, either express or implied. The Company does not guarantee:

  • Uninterrupted access to amenities (pools, hot tubs, saunas, internet, etc. may require maintenance)
  • That the property will be free from defects, errors, or conditions beyond normal wear
  • Specific views, weather conditions, or third-party services such as cable, internet, or utilities

The Company will make commercially reasonable efforts to address any issues promptly, but reserves the right to substitute comparable accommodations in rare circumstances where a property becomes unavailable.

12. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of the State of Missouri for all Missouri properties, and the State of Tennessee for all Tennessee properties, without regard to their conflict of law provisions.

Missouri Properties: Black Sheep Lodge, Diamond on the Bluff Lodge, Prairie Dog Lodge, Lake View Haven Lodge (Kissee Mills / Branson area)

Tennessee Properties: Mavericks Cabin (Pigeon Forge area)

13. Disputes Resolution

In the event of a dispute arising from a reservation or stay, guests agree to the following resolution process:

  • Step 1 — Informal Resolution: Contact the Company directly at cermakproperties@gmail.com within 14 days of check-out. Both parties agree to negotiate in good faith for a period of 30 days.
  • Step 2 — Mediation: If informal resolution fails, the parties agree to submit to non-binding mediation in Taney County, Missouri (for MO properties) or Sevier County, Tennessee (for TN properties) before pursuing litigation.
  • Step 3 — Binding Arbitration: If mediation does not resolve the dispute, both parties agree to final and binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. Arbitration shall be conducted in the applicable jurisdiction above. The arbitrator’s decision shall be final and enforceable in any court of competent jurisdiction. By agreeing to these Terms, both parties waive the right to a jury trial or to participate in any class action proceeding.

Class action lawsuits and class-wide arbitration are expressly waived.

14. United States Legal Compliance

By using our services, you confirm that:

  • You are not located in a country subject to U.S. government embargo or designated as a state sponsor of terrorism
  • You are not listed on any U.S. government prohibited or restricted parties list
  • You agree to comply with all applicable local, state, and federal laws during your stay, including short-term rental regulations applicable in the property's jurisdiction
  • Guests are responsible for understanding and complying with any HOA rules, community standards, or local ordinances applicable to the property

15. Severability & Waiver

If any provision of these Terms is found to be invalid, illegal, or unenforceable under applicable law, such provision shall be modified to the minimum extent necessary to make it enforceable, and all remaining provisions shall continue in full force and effect.

Failure by the Company to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. A waiver of any specific breach does not constitute a waiver of any future breach.

16. Changes to Terms

The Company reserves the right to update or modify these Terms & Conditions at any time. Changes will be posted on our website with a revised effective date. For reservations already confirmed, the Terms in effect at the time of booking shall apply.

Continued use of our booking platform following any posted changes constitutes acceptance of the updated Terms.

17. Contact Us

For questions about these Terms & Conditions, to report a concern, or to initiate the dispute resolution process, please contact us:

  • Email: cermakproperties@gmail.com